VĀIRAA
Color That Feels Like You
Couture Lipsticks · Atelier Loading
Color That Feels Like You
VĀIRAA
Effective Date & Last Updated: October 18, 2026 · Compliant with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (India).
We never store your card numbers, CVVs, or bank credentials. Handled 100% via Razorpay.
Your personal information is never sold, rented, or traded to unauthorized third parties.
Data is strictly used to ship your lipsticks, process payments, and provide customer support.
At VĀIRAA Cosmetics(“we,” “us,” or “our”), respecting and protecting your privacy is integral to our luxury brand philosophy. This Privacy Policy details how we collect, use, disclose, and protect personal information when you visit our website, register an account, or purchase our cosmetic products.
We collect information you provide directly to us when placing an order or communicating with our concierge:
Payment Gateway Security & PCI-DSS Compliance
When you pay online on VĀIRAA Cosmetics, your payment is processed by our authorized payment aggregator, Razorpay Software Private Limited.
Important: VĀIRAA Cosmetics does NOT collect, capture, view, or store any sensitive payment information, such as full credit/debit card numbers, CVV security codes, net banking passwords, or UPI PINs.
All payment transactions are encrypted end-to-end using industry-standard 256-bit Secure Sockets Layer (SSL) protocols. Razorpay is fully certified under the Payment Card Industry Data Security Standard (PCI-DSS Level 1) and operates under the regulatory guidelines of the Reserve Bank of India (RBI).
The information we collect is utilized exclusively for the following purposes:
We only share strictly necessary information with trusted third parties to fulfill your orders:
Our website uses cookies and local storage tokens to remember items in your shopping bag, save your shade preferences in the Interactive Swatch Studio, and maintain login sessions. You can configure your browser to reject cookies, though doing so may prevent adding items to your cart or checking out.
We retain your purchase history and order data for as long as necessary to comply with Indian tax, GST, and accounting obligations. You have the right to request access to the personal data we hold about you or request correction/deletion by emailing vairaacosmetics@gmail.com.
In accordance with the Information Technology Act, 2000 and rules made thereunder, as well as the Consumer Protection (E-Commerce) Rules, 2020, the contact details of our designated Grievance Officer are provided below:
Grievance Officer: Support & Compliance Officer
Company: VĀIRAA Cosmetics
Official Email: vairaacosmetics@gmail.com
Support Hotline & WhatsApp: +91 80150 59196
Operating Hours: Monday to Saturday, 9:00 AM – 7:00 PM IST
Postal Address: VĀIRAA Cosmetics, Tamil Nadu, India
Response Guarantee: We acknowledge all privacy grievances within 48 hours and strive to resolve issues within 30 days of receipt.